SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at: HNTR BLACK: 404/40 Pakington St, St Kilda, VIC, Australia 3182
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 6 – COOKIES
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at HNTR BLACK
[Re: Privacy Compliance Officer] [HNTR BLACK: 404/40 Pakington St, St Kilda, VIC, Australia 3182 ]
Do you offer free shipping?
YES! We offer free standard shipping Australia wide. All orders are packed Monda - Friday with an average delivery time of 2-5 days (pending on where you live). If you need your package faster, we also offer express shipping for $9.99.
Do you have a returns policy?
Sorry, we know this is the boring legal stuff, but take a minute to have a read of our return policy. We offer free returns for 30 days from the date of delivery/receiving of order.
How do I get in contact with you?
Emailing us is the way to go! Our email contact is email@example.com
This allows us to keep a paper trail of your issue so we can help you as best we can.
We’re only human, so please be patient and we are working as quickly as possible to get back to you. We promise we won’t leave you on ‘read’!
How do I use a discount code?
Woo, it’s on sale - so you’re basically saving money (at least, that’s what we tell ourselves when something is on sale). Simply head to the checkout, and on the first page of the checkout there will be a box for you to enter your discount code in - make sure to click ‘Apply’! This is offered before the payment page so you’re totally aware of how much you can save.
*Please note: Only one discount code can be used per order. If you are purchasing multiple bundles and discounts, we suggest placing separate orders. Strikethrough prices may consider the discount code mentioned in the description. Please check email offers for which items the code is applicable for.
What payment types do you offer?
We accept the good old-fashioned methods of payment, such as credit cards (Visa/Mastercard/American Express) as well as debit cards that can be used for online transactions. If you’re a bit more tech-savvy, we offer GooglePay and ApplePay too!
Need a little longer to pay for your HNTR order? We offer Afterpay and ShopPay payment plans for Australian customers only.
How do I figure out my size?
How do I measure my ring size? I have a printer.
1. Print our ring sizer PDF (here) on standard 8.5" x 11" paper at 100% scale (ensure scaling is turned off).
2. Measure the grey section, it should be 3.5 inches from end to end.
3. If you have a ring that fits you well (or a ring you know fits the person you are gifting to) - place the ring on top of each sizing circle until you find the match. The matching circle should fit perfectly inside the ring.
4. Alternatively - cut out the sizing tool (the top section that looks like a ruler), and wrap the piece of paper around your desired finger. The number that aligns closest with the 'Read Size Here' line will be your size.
5. If you are in between sizes it's best to go up rather than down.
How do I measure my ring size? I don't have a printer.
1. Cut a thin strip of paper 10-12cm long.
2. Wrap the strip of paper tightly around your desired finger.
3. Using a pen or pencil, mark the point where the paper overlaps itself.
4. Lay the strip of paper on a flat surface and use a ruler to measure the distance from the end of the strip to the marking you made in millimeters. This will give you the circumference of your finger.
5. Using the below char convert your measurement into standard US sizing.
6. If you are in between sizes, it's always best to round up rather than down.
Do you have a sizing chart for rings?
Yes, we do! Please note we only stock sizes 7 to 11 US.